Tools Designed to Keep Gaming Enjoyable
7u7b provides a full suite of player-protection features that you can activate at any time directly from your account settings or by contacting our support team.
Deposit Limits
Set a maximum deposit amount for any daily, weekly, or monthly period. Once your chosen limit is reached, further deposits are blocked automatically until the period resets. Limits take effect immediately when lowered, and increases require a 24-hour cooling-off period before they apply.
Session Time Reminders
Configure automatic on-screen alerts that remind you how long your current gaming session has been running. You can set reminders at 30-minute, 1-hour, or 2-hour intervals to keep track of time spent on the 7u7b platform without interrupting your gameplay flow.
Time-Out / Cooling-Off
If you feel you need a short break from gambling, the 7u7b time-out feature lets you temporarily suspend your account for a defined period — from 24 hours up to 6 weeks. During a time-out, you cannot log in, deposit, or place bets. The restriction lifts automatically when the period ends.
Self-Exclusion
For players who feel that a longer break is necessary, 7u7b offers formal self-exclusion periods ranging from 6 months to 5 years, or permanently. Once self-exclusion is activated, your account is locked and cannot be reopened during the exclusion period, even at your own request.
Loss Limits
In addition to deposit caps, 7u7b allows you to set a maximum net loss limit per day, week, or month. Once your loss threshold is reached within the chosen period, further play is suspended until the period resets. This helps prevent chasing losses — one of the most common warning signs of problem gambling.
Reality Checks
A reality check is an optional periodic pop-up that appears during active gameplay, displaying how long you have been playing and your net win or loss for the session. You decide the frequency. Reality checks encourage informed, conscious decision-making rather than passive, extended play.
1 Our Commitment to Safe Play
7u7b was built for the Bangladesh market as an entertainment platform — a place where players from Dhaka, Chittagong, Sylhet, Khulna, and across the country can enjoy cricket betting, live casino games, slots, and more in a safe and controlled environment. We recognise that for the vast majority of our players, gambling is a recreational activity they enjoy in moderation. However, we also acknowledge that for a small proportion of individuals, gambling can develop into a serious problem with real financial and personal consequences.
Our responsible gaming programme is not a regulatory checkbox — it is a genuine commitment to every player who chooses 7u7b. We invest in player-protection technology, staff training, and third-party support partnerships to ensure that anyone who is struggling with their gambling has a clear, accessible path to help. No player should ever feel alone, embarrassed, or unable to ask for assistance on the 7u7b platform.
Responsible gaming at 7u7b operates across four principles: prevention (age verification, affordability monitoring), tools (limits, time-outs, self-exclusion), education (clear information about the risks of gambling), and support (direct access to trained support staff and external help organisations). Every section of this page addresses one or more of these principles.
Important: Gambling should always be paid for from disposable income — money you can genuinely afford to lose. Never gamble with funds earmarked for rent, bills, food, school fees, or any other essential expenditure. If you are unsure whether your gambling is affecting your finances, use the 7u7b deposit limit tool today and speak to our support team.
2 Age Restriction Policy
7u7b operates a strict 18+ age policy with zero tolerance for underage gambling. No person under the age of 18 years is permitted to register an account, deposit funds, or participate in any real-money gambling activity on the 7u7b platform. This policy applies to all players regardless of location within Bangladesh.
Age Verification Process
During the registration process, all new 7u7b accounts are subject to an automated age-plausibility check based on the date of birth provided. Where this check is inconclusive, or before processing any withdrawal, 7u7b will request a copy of a government-issued identity document confirming the player's age. Acceptable documents include a Bangladesh National Identity Card (NID), a valid passport, or a driving licence. Accounts remain limited to low-value play only until age verification is complete.
Protecting Young People in Your Household
If you share a device, computer, or mobile phone with children or young people, it is your responsibility to ensure that they cannot access your 7u7b account. We strongly recommend enabling device-level parental controls and never saving your 7u7b login credentials in a shared browser. Always log out of your 7u7b account when you have finished your session. For additional parental controls on internet-connected devices, services such as Net Nanny, Qustodio, and built-in Android or iOS Screen Time features can help restrict access to gambling websites at the device or router level.
3 Recognising Problem Gambling
Problem gambling does not develop overnight. It typically begins as social or recreational gambling and gradually becomes more frequent, higher in stakes, and increasingly difficult to control. Recognising the warning signs early — in yourself or in someone you care about — is the most important step toward getting help before the consequences become severe.
Common Warning Signs
The following behaviours may indicate that gambling has moved beyond healthy entertainment and is becoming a problem:
If any of the above signs feel familiar, please use 7u7b's self-exclusion or time-out tools immediately and contact our support team at . You can also reach the 7u7b support team via live chat, available 08:00–24:00 BST. Seeking help is a sign of strength, not weakness.
Recognising a problem in a friend or family member can be equally challenging. If someone close to you is displaying the warning signs listed above, approach the conversation with empathy and without judgement. Encouraging them to speak to a professional counsellor or to contact a gambling support organisation is often more effective than direct confrontation. You can also contact the 7u7b support team on behalf of a player you are concerned about, and we will follow our responsible gaming escalation process.
4 Responsible Gaming Tools
Every registered 7u7b player has access to a full suite of responsible gaming tools, accessible directly from the account settings panel or by contacting the 7u7b support team at any time. All tools are free to use and take effect promptly once activated. There is no charge, penalty, or restriction on your future gaming activity for using these tools — 7u7b actively encourages their use as part of normal, healthy account management.
Deposit Limit
Cap the amount you can deposit in a given day, week, or month. Reductions apply instantly. Increases have a 24-hour delay to give you time to reconsider.
Loss Limit
Prevent your net losses from exceeding a defined threshold per period. Once reached, further wagers are blocked until the period resets.
Session Time Limit
Limit the maximum number of hours per day you can spend logged into your 7u7b account. Once the limit is reached, you are automatically logged out.
Reality Check Reminders
Set periodic in-game alerts displaying your session length and net position. Fully customisable in frequency from once every 30 minutes up to once every 4 hours.
Time-Out / Cooling-Off
Take a short break of 1 day, 1 week, 2 weeks, or up to 6 weeks. Your account is fully suspended during this period and reactivates automatically when it ends.
Self-Exclusion
Request a formal exclusion of 6 months, 1 year, 3 years, 5 years, or permanent. The account cannot be reopened during this period under any circumstances.
To activate any of these tools, log into your 7u7b account and navigate to the Responsible Gaming section of your account settings. If you are unable to access your account or prefer to speak to someone directly, contact the 7u7b support team via live chat or by emailing — our team will apply the requested restriction on your behalf and confirm the change in writing.
5 Self-Exclusion Programme
Self-exclusion is 7u7b's most powerful responsible gaming tool. It is designed for players who recognise that they need a significant, enforceable break from gambling activity. Unlike a time-out — which is a temporary pause — self-exclusion is a formal, binding commitment that locks your account for the full duration of the chosen exclusion period and cannot be lifted early, even at your own request.
How to Request Self-Exclusion
Self-exclusion can be requested through any of the following channels. All requests are actioned within one hour of receipt during support operating hours (08:00–24:00 BST), and within two hours during off-peak hours.
- Log into your 7u7b account → Account Settings → Responsible Gaming → Self-Exclusion → Select duration → Confirm.
- Contact 7u7b live chat and state that you wish to self-exclude, including your preferred exclusion period.
- Email with the subject line "Self-Exclusion Request" and include your registered username and preferred exclusion period.
What Happens During Self-Exclusion
- Your 7u7b account is immediately locked. You will not be able to log in, deposit, or place any bets.
- Any pending bonus offers or promotional communications will be suspended for the duration of your exclusion.
- Any real-money balance remaining in your account at the time of exclusion will be returned to the payment method you most recently used (bKash, Nagad, Rocket, or other) within 5 business days.
- Your exclusion cannot be lifted before the chosen period expires, regardless of the reason given.
- When your chosen exclusion period expires, your account will not be automatically reactivated. You must actively contact 7u7b support and complete a 24-hour reflection period before your account is reopened.
Permanent Self-Exclusion: If you choose permanent self-exclusion, your 7u7b account will be closed indefinitely. You will not be eligible to open a new account with 7u7b at any future date. This option is irreversible and is recommended for players who have determined that they should no longer gamble online.
6 Deposit and Spending Limits
Setting financial limits is one of the most effective ways to ensure that your 7u7b gaming activity stays within your personal budget. 7u7b supports three types of financial limits: deposit limits, loss limits, and wager limits. Each can be applied independently or in combination to create a spending boundary that suits your personal circumstances.
Deposit Limits
A deposit limit caps the total amount you can transfer into your 7u7b account within a defined calendar period. For example, setting a daily deposit limit of ৳2,000 means that once you have deposited a total of ৳2,000 on any given calendar day, further deposits will be declined until the following day. You can set limits across one, two, or all three time frames simultaneously:
- Daily deposit limit — resets at midnight BST each calendar day.
- Weekly deposit limit — resets at midnight BST every Monday.
- Monthly deposit limit — resets at midnight BST on the first day of each calendar month.
If you wish to reduce your deposit limit, the new lower limit takes effect immediately. If you wish to increase a previously set limit, a mandatory 24-hour waiting period applies before the increase is active. This cooling-off window is intentional and cannot be waived — it is designed to prevent impulsive limit increases made during a playing session.
Loss Limits
A loss limit caps your net losses — the total amount by which your account balance decreases — within a defined period. For example, a weekly net loss limit of ৳5,000 means that once your net losses in a given week reach ৳5,000, your account will be restricted from placing further real-money wagers until the new week begins. Wins do not reduce the loss counter; only actual monetary losses count toward the limit threshold.
Wager Limits
A wager limit caps the total stake you can place across all bets and game rounds within a defined period, regardless of whether those bets result in wins or losses. This tool is particularly useful for players who prefer to track the overall volume of their gambling activity rather than just the financial outcome. Wager limits apply across all 7u7b game categories, including cricket betting, live casino tables, slots, and fishing games.
Tip: Setting both a deposit limit and a loss limit together provides the strongest financial protection. Your deposit limit controls the maximum funds flowing into your account, while your loss limit controls the maximum downside impact on your balance. Using both in tandem means you are protected from both over-depositing and from losing your full deposited amount in a single session.
7 Support and Help Resources
If you believe that gambling is having a negative impact on your life, your relationships, or your finances, please do not hesitate to reach out. The 7u7b support team is trained to handle responsible gaming conversations with sensitivity and without judgement. All such enquiries are treated as strictly confidential.
Contact 7u7b Support
- Live Chat: Available 08:00–24:00 BST, seven days a week. Select "Responsible Gaming" from the support topic menu for priority routing to a trained team member.
- Email: — use the subject line "Responsible Gaming Help" for priority handling. We aim to respond within 2 business hours during operating hours.
External Help Organisations
In addition to 7u7b's internal support resources, we encourage any player who is struggling with problem gambling to reach out to professional counselling and support services. While specific national gambling helplines may vary in availability across Bangladesh, the following types of support services are worth exploring:
- National Mental Health Support: The National Institute of Mental Health (NIMH) in Dhaka provides counselling and mental health services and may be able to connect you with support resources relevant to gambling addiction.
- Gamblers Anonymous: An international peer-support programme based on a 12-step recovery model, available in many countries and online. Meetings may be accessible online regardless of your location in Bangladesh.
- Local Counselling Services: Many private clinics and NGOs in Dhaka, Chittagong, and other major cities offer confidential counselling for behavioural addiction. Your primary care physician can provide a referral.
- Friends and Family: Talking honestly with someone you trust about your gambling is often the first step toward recovery. A supportive listener can help you take the next practical step toward seeking professional help.
7u7b staff are not qualified medical or psychological counsellors. While our support team can apply account restrictions and provide information about our responsible gaming tools, for clinical treatment of gambling addiction we strongly encourage you to seek professional help from a qualified healthcare provider.
Need Help Right Now? If you are in financial crisis or emotional distress related to gambling, please contact the 7u7b live chat immediately so our team can apply an emergency account restriction. Do not wait — help is available around the clock.
8 Protecting Minors
The safety of young people is a responsibility that 7u7b takes seriously. No person under the age of 18 is permitted to use the 7u7b platform under any circumstances. To reinforce this, we operate age-verification checks at the point of registration and before processing any withdrawal. However, we also recognise that technology alone cannot fully prevent determined access — parental responsibility and awareness are equally important.
Advice for Parents and Guardians
- Never allow children or teenagers to use your device while you are logged into your 7u7b account. Always log out completely before handing over a shared device.
- Do not save your 7u7b login credentials in a browser on a shared device, particularly if children have access to that device.
- Enable parental control software on home computers, tablets, and mobile phones. Many free and paid parental control applications can block access to gambling websites at the application level.
- Be open with older children and teenagers about the risks associated with gambling. Awareness and honest conversation are among the most effective preventive tools available.
- If you suspect that a minor has accessed a 7u7b account — whether your own or one they created independently — contact the 7u7b support team immediately. We will investigate and take appropriate action, including account closure and balance forfeiture.
Reporting Suspected Underage Access
If you become aware of any person under 18 who is using or attempting to use the 7u7b platform, please report this immediately to or via live chat. Include as much detail as possible, including the username if known. All such reports are treated as high-priority and will be acted upon within one hour of receipt.
This Responsible Gaming policy was last reviewed and updated with an effective date of 1 January 2026. 7u7b reserves the right to update this policy at any time to reflect changes in best practice, regulatory guidance, or platform capabilities. Registered players will be notified of material updates via the email address on their account.
Enjoy 7u7b Responsibly
Gambling is entertainment. Keep it that way with 7u7b's built-in safety tools. When you are ready to play, our cricket betting, casino games, slots, and fishing games are all available in BDT via bKash and Nagad. 18+ only.